An open letter to Jim Walker at Enigma Bikes

Smile for the camera
That’s quite a wide smile
It just goes on and on and on…
“We should all get a turn”

those repeated frame cracks and failures should be a clear message to any company that’s concerned about its QC that they have a real problem with their manufacturing processes.

Not honoring a lifetime warranty? Doesn’t sound like Enigma is too concerned about its reputation.

Definitely sounds like a lemon, and would have expected better from Enigma to sort it since there is clearly something wrong to have failed in so many places. It is so comedically wrong that they should have just held their hands up.



under construction

Love podcasts or audiobooks? Learn on the go with our new app.

Get the Medium app

A button that says 'Download on the App Store', and if clicked it will lead you to the iOS App store
A button that says 'Get it on, Google Play', and if clicked it will lead you to the Google Play store